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Engineering & Operations
The Engineering & Operations (E&O) Department strives to maintain and enhance the quality of life for people who live and work in our community by planning, developing and providing infrastructure  services including transportation, solid waste management services (including recycling and organics collection), water distribution, flood control (dykes), stormwater management and sewage collection.

The Department is comprised of the following Four Divisions:

Projects, Mapping and Budgets

This division plans, develops, manages and constructs capital programs and projects and is also responsible for coordinating the department’s financial planning, monitoring and reporting (including PSAB reporting) with the Finance department. As well, the division is also responsible for providing geomatic (mapping) services (including PoCoMAP to residents and detailed infrastructure drawings and plans for O & M purposes) and survey services for the corporation. Minor design and drafting services are also available.

The division also is responsible for the department’s IT management which is done in conjunction with the City’s IT division.

T&T Photo

Traffic and Transportation


This division is responsible for the planning and management of traffic and transportation (including walking and cycling) within the City, including the Master Transportation Plan and liaising with other transportation, transit and traffic safety agencies (including TransLink, Ministry of Transportation and Infrastructure, RCMP, ICBC, HUB, SD43 and Coast Mountain Bus Company. Staff also manage transit shelter and bus bench programs and administers those related contracts and works closely with schools, businesses and residents in their role to promote and manage traffic safety.

The division also works closely with Coast Mountain Bus Company on bus route planning and bus stops locations. The division is responsible for reviewing and approving signal timing plans, lane closure requests and traffic management plans on the City’s Right-of-Ways.  

The division also provides support to the City’s Transportation Solutions & Public Works (TSPW) Committee and staff liaison, and ensuring the Agendas and Minutes are prepared and distributed.

Infrastructure Planning and Development


This division is responsible for the planning, approving and developing infrastructure within the City by others and for providing and managing customer care and administrative services for the E & O Department.  

In particular, the division is the lead contact for:
The division works closely with the Development Services department and reviews and processes development proposals, subdivision applications (including the calculation of applicable DCCs).  

As well, the division’s Customer Services Section is responsible for records management for the department and the department’s use of enterprise customer service software (including TEMPEST) and the business administration needs of the department. The section also provides administrative support and related duties for the various Council Committees and includes Operations clerks located in the Operations Centre, as well as other administrative and internal service departments (including payroll, finance and accounts receivable).

Operations Division


The Operations Division manages and provides ongoing operation and maintenance services for municipal transportation, water, drainage, sanitary, solid waste collection and recycling as well as manages the department’s fleet and provides heavy duty fleet services.

Engineering Home ImageWorking closely with the Project and Budgets division, the division provides input to the City’s infrastructure rehabilitation and replacement program. Typical O&M activities include regularly flushing watermains to maintain high water quality, inspecting and exercising fire hydrants and valves to ensure that they function when needed, locating and adjusting manholes, relining collapsed sewage pipes, and inspecting and repairing underground pipes. The division utilizes technology for data acquisition and control of the City’s infrastructure such as pump stations and traffic signals.

In addition, the division provides leadership for customer services for the City’s solid waste program (including recycling and organics collection).

The division also liaises with the Building division (within the Development Services Department) who manages the City’s water distribution cross-connection and sewage source control programs. Annually, the division, issues a Water Quality Report in accordance with the conditions of the water distribution system Operating Permit issued by the Fraser Health Authority.

Contact information, Locations and Mailing Addresses:

E-mail: engineering@portcoquitlam.ca

City Hall Annex (beside City Hall)
Projects, Land development, Environmental, Traffic and Transportation related inquiries:
200 - 2564 Shaughnessy Street
Port Coquitlam BC  V3C 3G4
Tel  604.927.5420
Fax  604.927.5407

Business Hours
8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

Operations Centre
For missed collections, damaged or stolen carts, change of service:
1737 Broadway Street
Port Coquitlam BC  V3C 2M9
Tel  604.927.5496 or 604.927.5488
Tel Emergency After Hours Tel 604.543.6700

Business Hours
7:30 am to 4:00 pm, Monday to Friday (excluding statutory holidays)

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Last Updated:3/4/2014 12:34:21 PM