Coronavirus Disease (COVID-19)

Public Health Protocols in Effect​

The City of Port Coquitlam is committed to protecting staff and public safety and following the direction of B.C.’s Provincial Health Officer (PHO). We appreciate the public’s patience and compliance with any new protocols implemented to protect public health.

Please continue to protect yourself and others by following all protocols, washing/sanitizing your hands and physically distancing when possible.

Otherwise, residents may continue to use the City’s programs and services as they did prior to the PHO order (see below). We appreciate the public’s patience and compliance with these new restrictions. Read more about the PHO order here.

Sign up for Email Updates

Stay up to date with our e-newsletter!

Masks Required in Indoor Spaces
Based on a recent PHO order, masks are required as of Aug. 25 for people age 12 and up at all indoor City of Port Coquitlam facilities.

  • Masks may be removed temporarily while participating in a sport or fitness activity in a City recreation facility.
Proof of Vaccination

Starting Monday, September 13, the City of Port Coquitlam will join organizations and businesses across BC in requiring proof of vaccination—the BC Vaccine Card—for certain discretionary activities as outlined by the provincial government.

As we have throughout the COVID-19 pandemic, the City continues to follow the guidance and direction of the Provincial Health Officer and Fraser Health. Implementing BC Vaccine Card procedures is required in order to comply with legislation. We thank all of our visitors and staff for doing their part to keep our City facilities and programs safe.

Proof of vaccination and photo ID will be required for those 22 years and older participating in fitness, sport and other physically active programs. Patrons unable to provide the required documentation will not be allowed to participate in these recreation programs. Proof of vaccination will not be required for preschool, children, and youth programs.

The PHO order requires proof of first vaccination for:

  • Indoor fitness classes, weight rooms (12 and older)
  • Sport activities and arena sports (22 and older)
  • Any indoor event/activity attended by 50+ people, such as spectating at a hockey game (12 and older)

At this time, proof of vaccination is not required to participate in:

  • Sport activities for age 21 or younger
  • Indoor or outdoor pools and aquatic amenities – all ages
  • Arenas (but does apply to 22+ ice sport)
  • Terry Fox Library – all ages
  • Non-recreation civic facilities such as City Hall and Annex, Public Works and Fire Halls

Terry Fox Library staff are available to help residents apply for their BC Vaccine Card.

Community and sport user groups will be responsible for verifying proof of vaccination for participants and spectators for indoor adult group and team sports, and gatherings with more than 50 people as per the PHO order.

If you plan to participate in one of our indoor adult fitness or sport programs, please arrive early to allow time for the check-in process. We kindly ask for your patience and understanding as we all adjust to this new requirement. For questions, please email Recreation at recreation@portcoquitlam.ca or call 604-927.7529(PLAY). The procedures for checking vaccine cards and identification will be updated as needed to reflect any changes made to the order by the Provincial Health Officer.

Face masks must be worn when in the presence of others and in common indoor areas throughout the facility. Face masks may be removed during physical activity. Masks must be worn immediately before and after physical activities/sporting events and when moving through the facilities.

Physical distancing is not required but recommended for individuals participating in physical activities.

These new orders will not have an impact in other civic facilities such as City Hall, Public Works, City Hall (Annex) and the Fire Halls where masks continue to be required in all indoor City facilities when not engaged in physical activity.

September 13 – September 25

Vaccination Requirement: Partially vaccinated (at least 1 dose)

Proof of Vaccination: During this initial period, various methods, including the BC Vaccine Card, can be used as proof of vaccination. Some examples of other forms of proof of vaccination can be seen here (PDF).

September 26 – October 23

Vaccination Requirement: Partially vaccinated (at least 1 dose)

Proof of Vaccination: Verification of your vaccination status will be conducted using the BC Vaccine Card and government photo ID at the entrance of each facility or beginning of each activity.

October 24

Vaccination Requirement: Fully vaccinated (2 doses)

Proof of Vaccination: Verification of your vaccination status will be conducted using the BC Vaccine Card and government photo ID at the entrance of each facility or beginning of each activity. 

Stay Informed

Follow the City on social media and watch this page for updates.

Our Approach

  • The City is guided by provincial and federal authorities on health matters and is committed to responding promptly to each new directive.
  • The health and safety of residents and employees is our top priority.
  • Decisions to close facilities or cancel events are not taken lightly, but are made when necessary to protect public health.

Current Service Levels

The City of Port Coquitlam is continuing to implement a gradual and safe reopening of facilities and in-person services based on the BC Restart Plan and all Provincial Health Officer (PHO) orders. These plans will be adjusted to reflect any changes in guidance from PHO.

Please be patient as we refine our procedures in order to safely reintroduce services. Watch this page and portcoquitlam.ca/register in the coming days for more information.

Effective Sept. 7, 2021:

The City continues to gradually increase its recreation registered and drop-in offerings.

Most City facilities resume regular hours with the following exceptions:

City Hall

Recreation Facility Current Hours

Recreation Pre-registered Drop-ins

Click for pre-registered drop-in activities continuing in September.

Recreation Drop-in Activities (No pre-registration)

City Services

The City has partially reopened select facilities and reintroduced some modified programs.

Essential services continue to be provided, including fire and police protection, water and sewer services, garbage collection and critical infrastructure maintenance and operations. 

A variety of services are also still being provided by phone, email and online. Click here to view department contact information.

City Hall

Your health and safety is important to us, City Hall is open to the public. Online services and staff are available to help you 8:30am-4:30pm.

Business and Development Services

Seniors Services

Council Meetings and Public Hearings

Businesses

The city is offering more support to local businesses by opening up streets and sidewalks for patios, lineups or display space and offering in-kind services.

These changes were approved by City Council to help local businesses take advantage of B.C.’s phased restart plan.

The changes include:

  • Opening up public rights-of-way such as streets, sidewalks and parking lots around businesses for commercial activities such as patios, lineups and product displays,
  • Supporting these uses by offering in-kind services such as construction of temporary platforms or mobile structures, reconfigured lane markings, revised parking restrictions or relocated infrastructure such as signs, planters, benches, waste containers,
  • Streamlining processes and provide a “one-stop shop” for right-of-way encroachment permits,
  • Waiving the related application, security and other permit fees and
  • Temporarily eliminating late fees for business licences.

City staff will work with businesses to provide advice about how they can meet the regulatory and insurance requirements. Interested businesses should contact the City’s Property Use Coordinator at business@portcoquitlam.ca or by phone at 604-927-5266.

Resources for businesses:

Community Resources
  • Kids Help Phone – Provides young people with the support during difficult times. As an e-mental health service.  Text CONNECT to 686868. You can also reach a Kids Help Phone counselor 24/7 at 1-800-668-6868.
  • BC 211 – Provides free information and referral regarding community, government and social services in BC.  Call 2-1-1 or visit bc211.ca
  • S.U.C.C.E.S.S. – Immigration Settlement and Integration Programs can assist newcomers and refugees in a number of languages:
    Arabic: 236-880-3048 |Korean: 236-880-3071 | Vietnamese: 236-880-3250 | Chinese: 604-889-2486 | Japanese: 236-880-3392 | Farsi: 236-880-3483
    Tagalog: 236-838-5782 | Punjabi: 604-362-0216
  • Safe Seniors, Strong Communities Program – Matches seniors who need support with non-medical essentials, to volunteers in their community for services such as grocery shopping and delivery, meal preparation and delivery, prescription pickup and delivery, phone and/or virtual friendly visits. To register for services, or to offer help, call 211 or go to m.bc211.ca.
  • BC Virtual Mental Health – Enhanced virtual services will help all British Columbians with mental health needs arising from the COVID-19 pandemic with a focus on adults, youth and frontline healthcare workers. Find resources to help you navigate through this time here.

If you have any questions or need further resource information, please call or email the City of Port Coquitlam’s Access and Inclusion team at 604-927-7975 or accessinclusion@portcoquitlam.ca.

Media Releases

Public Health Information

For health-related concerns, please contact:

  • 811 (HealthLink BC)
  • Public Health Agency of Canada novel coronavirus telephone information line at: 1-833-784-4397
  • Your health-care provider or local public health office

For health information and updates please visit:

Contact

Tel 604.927.5411
Email info@portcoquitlam.ca