Coronavirus Disease (COVID-19)
Public Health Protocols in Effect
The City of Port Coquitlam is committed to protecting staff and public safety and following the direction of B.C.’s Provincial Health Officer (PHO). We appreciate the public’s patience and compliance with any new protocols implemented to protect public health.
Please continue to protect yourself and others by following all protocols, washing/sanitizing your hands and physically distancing when possible.
Otherwise, residents may continue to use the City’s programs and services as they did prior to the PHO order (see below). We appreciate the public’s patience and compliance with these new restrictions. Read more about the PHO order here.
Sign up for Email Updates
Stay up to date with our e-newsletter!
Proof of Vaccination
Updated Apr.8, 2022
Based on the recent PHO order, effective immediately the vaccine passports are no longer required at our Recreation Centres.
Based on the recent PHO order, effective immediately masks are no longer required for visitors at all indoor City of Port Coquitlam facilities.
While masks are no longer required, the City recognizes that people will be going at their own pace, please be respectful and kind and consider others’ comfort levels.
- The City is guided by provincial and federal authorities on health matters and is committed to responding promptly to each new directive.
- The health and safety of residents and employees is our top priority.
- Decisions to close facilities or cancel events are not taken lightly, but are made when necessary to protect public health.
Current Service Levels
The City of Port Coquitlam is continuing to implement a gradual and safe reopening of facilities and in-person services based on the BC Restart Plan and all Provincial Health Officer (PHO) orders. These plans will be adjusted to reflect any changes in guidance from PHO.
Please be patient as we refine our procedures in order to safely reintroduce services. Watch this page and portcoquitlam.ca/register in the coming days for more information.
Effective Nov 1, 2021:
The City continues to gradually increase its recreation registered and drop-in offerings.
Most City facilities resume regular hours with the following exceptions:
- Council meetings continue in Zoom until further notice
Recreation Facility Current Hours
- Hyde Creek Recreation Centre
- Port Coquitlam Community Centre
- Terry Fox Library
- Gathering Place and Michael Art Gallery
Recreation Pre-registered Drop-ins
Click for pre-registered drop-in activities continuing
Recreation Drop-in Activities (No pre-registration)
- Weight room – Port Coquitlam Community Centre
- Weight room – Hyde Creek Recreation Centre
- Youth – Port Coquitlam Community Centre & Hyde Creek drop-ins
- Seniors – Wilson Centre drop-ins
- Playmania parent participation drop-ins return to Hyde Creek and Port Coquitlam Community Centre this fall
- Hyde Creek childminding play centre returning this fall
The City has partially reopened select facilities and reintroduced some modified programs.
Essential services continue to be provided, including fire and police protection, water and sewer services, garbage collection and critical infrastructure maintenance and operations.
A variety of services are also still being provided by phone, email and online. Click here to view department contact information.
Your health and safety is important to us, City Hall is open to the public. Online services and staff are available to help you 8:30am-4:30pm.
- Online services
- Report a problem with a City service: 604-927-5311 or the PoCo Waste-line app
- Bylaw complaints: 604-927-5440 or firstname.lastname@example.org.
- Property taxes and utilities: email@example.com or 604.927.5425.
- Purchasing: firstname.lastname@example.org or 927.5232
Business and Development Services
- Business and development online one-stop-shop
- Development Services: available by phone and email for assistance with proposed and existing applications:
- Building, plumbing, fire or other permits – information and application forms
- Appointments for building inspections
- Business licences – information and application forms
- Seniors check-ins, mailing list and online programming: sign up at portcoquitlam.ca/wilsonseniors, email@example.com or call 604-927-7974.
Council Meetings and Public Hearings
The city is offering more support to local businesses by opening up streets and sidewalks for patios, lineups or display space and offering in-kind services.
These changes were approved by City Council to help local businesses take advantage of B.C.’s phased restart plan.
The changes include:
- Opening up public rights-of-way such as streets, sidewalks and parking lots around businesses for commercial activities such as patios, lineups and product displays,
- Supporting these uses by offering in-kind services such as construction of temporary platforms or mobile structures, reconfigured lane markings, revised parking restrictions or relocated infrastructure such as signs, planters, benches, waste containers,
- Streamlining processes and provide a “one-stop shop” for right-of-way encroachment permits,
- Waiving the related application, security and other permit fees and
- Temporarily eliminating late fees for business licences.
City staff will work with businesses to provide advice about how they can meet the regulatory and insurance requirements. Interested businesses should contact the City’s Property Use Coordinator at firstname.lastname@example.org or by phone at 604-927-5266.
Resources for businesses:
- Kids Help Phone – Provides young people with the support during difficult times. As an e-mental health service. Text CONNECT to 686868. You can also reach a Kids Help Phone counselor 24/7 at 1-800-668-6868.
- BC 211 – Provides free information and referral regarding community, government and social services in BC. Call 2-1-1 or visit bc211.ca
- S.U.C.C.E.S.S. – Immigration Settlement and Integration Programs can assist newcomers and refugees in a number of languages:
Arabic: 236-880-3048 |Korean: 236-880-3071 | Vietnamese: 236-880-3250 | Chinese: 604-889-2486 | Japanese: 236-880-3392 | Farsi: 236-880-3483
Tagalog: 236-838-5782 | Punjabi: 604-362-0216
- Safe Seniors, Strong Communities Program – Matches seniors who need support with non-medical essentials, to volunteers in their community for services such as grocery shopping and delivery, meal preparation and delivery, prescription pickup and delivery, phone and/or virtual friendly visits. To register for services, or to offer help, call 211 or go to m.bc211.ca.
- BC Virtual Mental Health – Enhanced virtual services will help all British Columbians with mental health needs arising from the COVID-19 pandemic with a focus on adults, youth and frontline healthcare workers. Find resources to help you navigate through this time here.
If you have any questions or need further resource information, please call or email the City of Port Coquitlam’s Access and Inclusion team at 604-927-7975 or email@example.com.
- Port Coquitlam Facilities Take Steps Towards Normal Operations – July 5, 2021
- Port Coquitlam Offered Late Fee Relief to Support Taxpayers – May 13, 2021
- Port Coquitlam Extends Business Licence Deadline to March 31 – December 8, 2020
- Port Coquitlam Suspends Indoor Group Activities – November 9, 2020
- Registration For Outdoor Children and Youth Activities Starting Soon – October 5, 2020
- City Extends Outdoor Spaces Program to Support Businesses – September 24, 2020
- Registered Fitness and Skating Opening Soon In Port Coquitlam – September 16, 2020
- Partial Reopening of Port Coquitlam Facilities Begins Sept. 8 – August 24, 2020
- Port Coquitlam Farmers Market Returns Outdoors – July 15, 2020
- Outdoor Fitness Classes Start July 6 In Port Coquitlam – July 2, 2020
- Responsible Drinking Pilot Begins at Seven City Parks – June 26, 2020
- Registration Opens June 19 For Outdoor Pools In Port Coquitlam – June 18, 2020
- Port Coquitlam Reopens Fields to Sport User Groups – June 12, 2020
- Port Coquitlam Plans To Open Spray Parks, Outdoor Pools And Camps – June 4, 2020
- Playgrounds Set to Reopen Across The Tri-Cities – May 28, 2020
- City Opens Outdoor Spaces To Help Support Business Recovery – May 14, 2020
- Port Coquitlam Reopens Sports Courts And Other Outdoor Amenities – May 7, 2020
- City Extends More Support For Port Coquitlam Taxpayers – April 29, 2020
- City Calls On Residents to Safely Use City Parks and Trails – April 9, 2020
- City Plan for Zero Tax Increase and Extends Payment Deadlines – April 8, 2020
- Port Coquitlam Launches Wellness Wednesday and Online Videos – April 1, 2020
- Port Coquitlam Continues to Provide Essential Services – March 31, 2020
- Port Coquitlam Offers Support and Resources for Seniors – March 24, 2020
- Port Coquitlam Closes Sports Courts, Sports Fields and Skate Parks – March 22, 2020
- Port Coquitlam Closes City Playgrounds – March 19, 2020
- Port Coquitlam Calls On Businesses to Help Curb the Spread of COVID-19 – March 17, 2020
- Port Coquitlam Closes Community Facilities Effective Immediately – March 16, 2020
- Port Coquitlam Takes Proactive Steps to Help Stop Spread of COVID-19 – March 13, 2020
- Updates on City Response to COVID-19 – March 11, 2020
Public Health Information
For health-related concerns, please contact:
- 811 (HealthLink BC)
- Public Health Agency of Canada novel coronavirus telephone information line at: 1-833-784-4397
- Your health-care provider or local public health office
For health information and updates please visit: