Coronavirus Disease (COVID-19)

Public Health Protocols in Effect​

The City of Port Coquitlam is committed to protecting staff and public safety and following the direction of B.C.’s Provincial Health Officer (PHO). We appreciate the public’s patience and compliance with any new protocols implemented to protect public health.

Please continue to protect yourself and others by following all protocols, washing/sanitizing your hands and physically distancing when possible.

Otherwise, residents may continue to use the City’s programs and services as they did prior to the PHO order (see below). We appreciate the public’s patience and compliance with these new restrictions. Read more about the PHO order here.

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Proof of Vaccination
Updated Apr.8, 2022

Based on the recent PHO order, effective immediately the vaccine passports are no longer required at our Recreation Centres.

Masks
Based on the recent PHO order, effective immediately masks are no longer required for visitors at all indoor City of Port Coquitlam facilities.

While masks are no longer required, the City recognizes that people will be going at their own pace, please be respectful and kind and consider others’ comfort levels.

Our Approach

  • The City is guided by provincial and federal authorities on health matters and is committed to responding promptly to each new directive.
  • The health and safety of residents and employees is our top priority.
  • Decisions to close facilities or cancel events are not taken lightly, but are made when necessary to protect public health.

Current Service Levels

The City of Port Coquitlam is continuing to implement a gradual and safe reopening of facilities and in-person services based on the BC Restart Plan and all Provincial Health Officer (PHO) orders. These plans will be adjusted to reflect any changes in guidance from PHO.

Please be patient as we refine our procedures in order to safely reintroduce services. Watch this page and portcoquitlam.ca/register in the coming days for more information.

Effective Nov 1, 2021:

The City continues to gradually increase its recreation registered and drop-in offerings.

Most City facilities resume regular hours with the following exceptions:

City Hall

Recreation Facility Current Hours

Recreation Pre-registered Drop-ins

Click for pre-registered drop-in activities continuing

Recreation Drop-in Activities (No pre-registration)

City Services

The City has partially reopened select facilities and reintroduced some modified programs.

Essential services continue to be provided, including fire and police protection, water and sewer services, garbage collection and critical infrastructure maintenance and operations. 

A variety of services are also still being provided by phone, email and online. Click here to view department contact information.

City Hall

Your health and safety is important to us, City Hall is open to the public. Online services and staff are available to help you 8:30am-4:30pm.

Business and Development Services

Seniors Services

Council Meetings and Public Hearings

Businesses

The city is offering more support to local businesses by opening up streets and sidewalks for patios, lineups or display space and offering in-kind services.

These changes were approved by City Council to help local businesses take advantage of B.C.’s phased restart plan.

The changes include:

  • Opening up public rights-of-way such as streets, sidewalks and parking lots around businesses for commercial activities such as patios, lineups and product displays,
  • Supporting these uses by offering in-kind services such as construction of temporary platforms or mobile structures, reconfigured lane markings, revised parking restrictions or relocated infrastructure such as signs, planters, benches, waste containers,
  • Streamlining processes and provide a “one-stop shop” for right-of-way encroachment permits,
  • Waiving the related application, security and other permit fees and
  • Temporarily eliminating late fees for business licences.

City staff will work with businesses to provide advice about how they can meet the regulatory and insurance requirements. Interested businesses should contact the City’s Property Use Coordinator at business@portcoquitlam.ca or by phone at 604-927-5266.

Resources for businesses:

Community Resources
  • Kids Help Phone – Provides young people with the support during difficult times. As an e-mental health service.  Text CONNECT to 686868. You can also reach a Kids Help Phone counselor 24/7 at 1-800-668-6868.
  • BC 211 – Provides free information and referral regarding community, government and social services in BC.  Call 2-1-1 or visit bc211.ca
  • S.U.C.C.E.S.S. – Immigration Settlement and Integration Programs can assist newcomers and refugees in a number of languages:
    Arabic: 236-880-3048 |Korean: 236-880-3071 | Vietnamese: 236-880-3250 | Chinese: 604-889-2486 | Japanese: 236-880-3392 | Farsi: 236-880-3483
    Tagalog: 236-838-5782 | Punjabi: 604-362-0216
  • Safe Seniors, Strong Communities Program – Matches seniors who need support with non-medical essentials, to volunteers in their community for services such as grocery shopping and delivery, meal preparation and delivery, prescription pickup and delivery, phone and/or virtual friendly visits. To register for services, or to offer help, call 211 or go to m.bc211.ca.
  • BC Virtual Mental Health – Enhanced virtual services will help all British Columbians with mental health needs arising from the COVID-19 pandemic with a focus on adults, youth and frontline healthcare workers. Find resources to help you navigate through this time here.

If you have any questions or need further resource information, please call or email the City of Port Coquitlam’s Access and Inclusion team at 604-927-7975 or accessinclusion@portcoquitlam.ca.

Media Releases

Public Health Information

For health-related concerns, please contact:

  • 811 (HealthLink BC)
  • Public Health Agency of Canada novel coronavirus telephone information line at: 1-833-784-4397
  • Your health-care provider or local public health office

For health information and updates please visit:

Contact

Tel 604.927.5411
Email info@portcoquitlam.ca