Coronavirus Disease (COVID-19)

Public Health Protocols in Effect​

The City of Port Coquitlam is committed to protecting staff and public safety and following the direction of B.C.’s Provincial Health Officer (PHO). We appreciate the public’s patience and compliance with any new protocols implemented to protect public health.

Please continue to protect yourself and others by following all protocols, washing/sanitizing your hands and physically distancing when possible.

Otherwise, residents may continue to use the City’s programs and services as they did prior to the PHO order (see below). We appreciate the public’s patience and compliance with these new restrictions. Read more about the PHO order here.

Sign up for Email Updates

Stay up to date with our e-newsletter!

January 18th, 2022

Staff are currently reviewing the new Public Health Order and requirements for re-opening of fitness facilities.  Under the new order, weight rooms and fitness can re-open as of January 20th with reduced capacity and under new guidelines.

The City of Port Coquitlam will have pre-registered appointments open for registration by 4pm on January 19th, 2022.

Masks Required in Indoor Spaces
Based on a recent PHO order, masks are required for people age 5 and up at all indoor City of Port Coquitlam facilities.

  • Masks may be removed temporarily while participating in a sport or fitness activity in a City recreation facility.
Proof of Vaccination

City of Port Coquitlam has joined organizations and businesses across BC in requiring proof of vaccination—the BC Vaccine Card—for certain discretionary activities as outlined by the provincial government.

As we have throughout the COVID-19 pandemic, the City continues to follow the guidance and direction of the Provincial Health Officer and Fraser Health. Implementing BC Vaccine Card procedures is required in order to comply with legislation. We thank all of our visitors and staff for doing their part to keep our City facilities and programs safe.

Proof of double vaccination using the BC Vaccine Card and photo ID will be required for those 12 years and older participating in the following:

The PHO order requires proof of double vaccination for:

  • Indoor fitness classes and weight rooms (12 and older)
  • Sport activities and arena sports (22 and older)
  • Indoor skating rinks (12 and older. Registered child and youth lessons are excluded)
  • Swimming (12 and older. i.e. Public Swim, Aqua fit, Lane Swim)
  • All recreation programs except for people under 12 years of age or people 12 to 21 years of age participating in a program for children or youth
  • Volunteers (12 and older), including coaches and referees, assisting with child or youth sport or programs
  • Parents and caregivers participating in a program with their child
  • All spectators including those watching preschool, children and youth programs including ice skating lessons, swimming and hockey programs (applies to groups of any size)

At this time, proof of vaccination is not required to participate in:

  • Sport activities for age 21 or younger
  • Terry Fox Library – all ages
  • Recreational programs or activities with less than 50 participants other than those indicated above
  • Non-recreation civic facilities such as City Hall and Annex, Public Works and Fire Halls

The health order directs that only the B.C. Vaccine Card can be accepted, either on a phone or a printed version. Patrons must show valid government issued photo identification. Patrons unable to provide the required documentation will not be allowed to participate or spectate in these recreation programs.

Terry Fox Library staff are available to help residents apply for their BC Vaccine Card.

If you plan to participate in one of our indoor fitness or sport programs or to spectate, please arrive early to allow time for the check-in process. We kindly ask for your patience and understanding as we all adjust to these requirements. Residents are reminded that masks are required for people age 5 and up at all indoor City of Port Coquitlam facilities, regardless of vaccination status. Masks may be removed temporarily when engaged in physical activities.

For questions, please email Recreation at or call 604-927.7529(PLAY). The procedures for checking vaccine cards and identification will be updated as needed to reflect any changes made to the order by the Provincial Health Officer.

Physical distancing is not required but recommended for individuals participating in physical activities.

These orders will not have an impact in other civic facilities such as City Hall, Public Works, City Hall (Annex) and the Fire Halls where masks continue to be required in all indoor City facilities when not engaged in physical activity.

Stay Informed

Follow the City on social media and watch this page for updates.

Our Approach

  • The City is guided by provincial and federal authorities on health matters and is committed to responding promptly to each new directive.
  • The health and safety of residents and employees is our top priority.
  • Decisions to close facilities or cancel events are not taken lightly, but are made when necessary to protect public health.

Current Service Levels

The City of Port Coquitlam is continuing to implement a gradual and safe reopening of facilities and in-person services based on the BC Restart Plan and all Provincial Health Officer (PHO) orders. These plans will be adjusted to reflect any changes in guidance from PHO.

Please be patient as we refine our procedures in order to safely reintroduce services. Watch this page and in the coming days for more information.

Effective Nov 1, 2021:

The City continues to gradually increase its recreation registered and drop-in offerings.

Most City facilities resume regular hours with the following exceptions:

City Hall

Recreation Facility Current Hours

Recreation Pre-registered Drop-ins

Click for pre-registered drop-in activities continuing

Recreation Drop-in Activities (No pre-registration)

City Services

The City has partially reopened select facilities and reintroduced some modified programs.

Essential services continue to be provided, including fire and police protection, water and sewer services, garbage collection and critical infrastructure maintenance and operations. 

A variety of services are also still being provided by phone, email and online. Click here to view department contact information.

City Hall

Your health and safety is important to us, City Hall is open to the public. Online services and staff are available to help you 8:30am-4:30pm.

Business and Development Services

Seniors Services

Council Meetings and Public Hearings


The city is offering more support to local businesses by opening up streets and sidewalks for patios, lineups or display space and offering in-kind services.

These changes were approved by City Council to help local businesses take advantage of B.C.’s phased restart plan.

The changes include:

  • Opening up public rights-of-way such as streets, sidewalks and parking lots around businesses for commercial activities such as patios, lineups and product displays,
  • Supporting these uses by offering in-kind services such as construction of temporary platforms or mobile structures, reconfigured lane markings, revised parking restrictions or relocated infrastructure such as signs, planters, benches, waste containers,
  • Streamlining processes and provide a “one-stop shop” for right-of-way encroachment permits,
  • Waiving the related application, security and other permit fees and
  • Temporarily eliminating late fees for business licences.

City staff will work with businesses to provide advice about how they can meet the regulatory and insurance requirements. Interested businesses should contact the City’s Property Use Coordinator at or by phone at 604-927-5266.

Resources for businesses:

Community Resources
  • Kids Help Phone – Provides young people with the support during difficult times. As an e-mental health service.  Text CONNECT to 686868. You can also reach a Kids Help Phone counselor 24/7 at 1-800-668-6868.
  • BC 211 – Provides free information and referral regarding community, government and social services in BC.  Call 2-1-1 or visit
  • S.U.C.C.E.S.S. – Immigration Settlement and Integration Programs can assist newcomers and refugees in a number of languages:
    Arabic: 236-880-3048 |Korean: 236-880-3071 | Vietnamese: 236-880-3250 | Chinese: 604-889-2486 | Japanese: 236-880-3392 | Farsi: 236-880-3483
    Tagalog: 236-838-5782 | Punjabi: 604-362-0216
  • Safe Seniors, Strong Communities Program – Matches seniors who need support with non-medical essentials, to volunteers in their community for services such as grocery shopping and delivery, meal preparation and delivery, prescription pickup and delivery, phone and/or virtual friendly visits. To register for services, or to offer help, call 211 or go to
  • BC Virtual Mental Health – Enhanced virtual services will help all British Columbians with mental health needs arising from the COVID-19 pandemic with a focus on adults, youth and frontline healthcare workers. Find resources to help you navigate through this time here.

If you have any questions or need further resource information, please call or email the City of Port Coquitlam’s Access and Inclusion team at 604-927-7975 or

Media Releases

Public Health Information

For health-related concerns, please contact:

  • 811 (HealthLink BC)
  • Public Health Agency of Canada novel coronavirus telephone information line at: 1-833-784-4397
  • Your health-care provider or local public health office

For health information and updates please visit:


Tel 604.927.5411