Coronavirus Disease (COVID-19)

City’s Reopening Plans

We are excited to be expanding recreational opportunities in alignment with Step 3 of the BC Restart Plan. Please be patient as we refine our procedures for this exciting new stage. Watch this page and portcoquitlam.ca/register in the coming days for more information.

The community’s patience is appreciated as staff work to refine procedures for a safe reintroduction of services.

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Our Approach

  • The City is guided by provincial and federal authorities on health matters and is committed to responding promptly to each new directive.
  • The health and safety of residents and employees is our top priority.
  • Decisions to close facilities or cancel events are not taken lightly, but are made when necessary to protect public health.
City Reopening Plans – Summer and Fall 2021

BC Restart Plan: Step 3

As COVID-19 restrictions loosen across British Columbia, the City of Port Coquitlam is planning for a gradual and safe reopening of facilities and in-person services. The following schedule is based on the BC Restart Plan, and the City will follow all health protocols included in the plan.

These plans will be adjusted to reflect any changes in guidance from the Provincial Health Officer:

July 1 to Sept. 6, 2021:

We are excited to expanding recreational opportunities in alignment with Step 3 of the BC Restart Plan. Please be patient as we refine our procedures for this exciting new stage. Watch this page and portcoquitlam.ca/register in the coming days for more information.

Facilities (General) – starting July 1:

  • Masks not required indoors but recommended for those age 12 and older.
  • Cleaning will continue in line with guidance from the Provincial Health Officer.
  • Facilities and amenities that have been closed will begin to gradually reopen, with fewer restrictions to movement and access while maintaining physical distance when possible.
  • Council Chambers will remain closed; Council meetings and public hearings continue via Zoom video conference.
  • Phasing in longer operating hours and more activities over the summer based on community demand.

City Hall Access:

  • Open to the public through front and rear doors: 8:30 am to 4:30 pm Monday to Friday.
  • Public access areas gradually reopening over the summer.
  • Council Chambers will remain closed; Council meetings and public hearings continue via Zoom video conference.

Recreation Facility Access:

  • Welcoming back a limited number of parents and spectators to watch indoor sports/activities.
  • Hyde Creek Recreation Centre: Pre-registration required to enter. On-site counter registration available end of July. Washrooms open. Food services not yet open.
  • Port Coquitlam Community Centre: Pre-registration required to enter. On-site counter registration available end of July. Washrooms open. Food services not yet open.
  • Terry Fox Library – Open to the public. Click for hours and information or call 604-927-7999.

Business Services:

  • City Hall Annex will reopen for public access in September. All business services continue to be available via phone, email and online – see BizHub for full details
  • Development Services: available by phone and email for assistance with proposed and existing applications:

Fire Administration & Public Works (Broadway Street):

  • #1 Fire Hall, 1725 Broadway St. – open to the public 8 am. to 4 pm. Monday to Friday.
  • Public Works, 1737 Broadway St. – open to the public 7 am to 3:30 pm Monday to Friday.

Aquatics:

  • Showers will reopen July 1 at Hyde Creek, Centennial and Robert Hope pools.
  • Pre-registered timeslots continue for public swims at indoor/outdoor pools and wading pools.
  • Increased capacity for pre-registered public swims, length swims and Aquafit.
  • Some drop-in swimming opportunities will return late July

Weight Rooms:

  • Pre-registered one-hour timeslots at Port Coquitlam Community Centre continue, with increased capacity. Patrons will have more freedom to move around and work out together.
  • Hyde Creek weight room to reopen in early August.
  • Earlier hours now available in weight rooms with a gradual return to normal evening hours over the coming months.

Drop-in Activities (Other):

  • Increased capacity for drop-in activities – pre-registration continues at this time, with non-registered drop-in to be phased in over the summer.
  • Racquetball and squash return to Hyde Creek, with pre-registration required.

Camps / Registered Programs:

  • Additional capacity may be added over the summer, starting with those on waiting lists.

Fitness Classes:

  • Outdoor and low-intensity fitness classes: Increased capacity as of July 5.
  • High-intensity fitness classes: Resuming on July 12. 

Events:

  • Outdoor events such as the Farmers Market, Artist in Residence at Lions Park and Shaughnessy Pop-up Park activities continue. Watch portcoquitlam.ca/summer for updates. 

Sept. 7, 2021 and ongoing (dates TBD):

  • More recreation programming offerings, including drop-in activities.
  • Drop-in recreation activities resume.
  • Indoor sports programs resume at Hyde Creek.
  • Planned return to in-person meetings in Council Chambers will resume in September with COVID-19 safety plans in place, and as per Provincial Health Orders.
  • Grand opening celebration for completed Port Coquitlam Community Centre

 

City Services

The City has partially reopened select facilities and reintroduced some modified programs.

Essential services continue to be provided, including fire and police protection, water and sewer services, garbage collection and critical infrastructure maintenance and operations. 

A variety of services are also still being provided by phone, email and online. Click here to view department contact information.

City Hall

Your health and safety is important to us, City Hall is open to the public. Online services and staff are available to help you 8:30am-4:30pm.

Business and Development Services

Seniors Services

Council Meetings and Public Hearings

Businesses

The city is offering more support to local businesses by opening up streets and sidewalks for patios, lineups or display space and offering in-kind services.

These changes were approved by City Council to help local businesses take advantage of B.C.’s phased restart plan.

The changes include:

  • Opening up public rights-of-way such as streets, sidewalks and parking lots around businesses for commercial activities such as patios, lineups and product displays,
  • Supporting these uses by offering in-kind services such as construction of temporary platforms or mobile structures, reconfigured lane markings, revised parking restrictions or relocated infrastructure such as signs, planters, benches, waste containers,
  • Streamlining processes and provide a “one-stop shop” for right-of-way encroachment permits,
  • Waiving the related application, security and other permit fees and
  • Temporarily eliminating late fees for business licences.

City staff will work with businesses to provide advice about how they can meet the regulatory and insurance requirements. Interested businesses should contact the City’s Property Use Coordinator at business@portcoquitlam.ca or by phone at 604-927-5266.

Resources for businesses:

Community Resources
  • Kids Help Phone – Provides young people with the support during difficult times. As an e-mental health service.  Text CONNECT to 686868. You can also reach a Kids Help Phone counselor 24/7 at 1-800-668-6868.
  • BC 211 – Provides free information and referral regarding community, government and social services in BC.  Call 2-1-1 or visit bc211.ca
  • S.U.C.C.E.S.S. – Immigration Settlement and Integration Programs can assist newcomers and refugees in a number of languages:
    Arabic: 236-880-3048 |Korean: 236-880-3071 | Vietnamese: 236-880-3250 | Chinese: 604-889-2486 | Japanese: 236-880-3392 | Farsi: 236-880-3483
    Tagalog: 236-838-5782 | Punjabi: 604-362-0216
  • Safe Seniors, Strong Communities Program – Matches seniors who need support with non-medical essentials, to volunteers in their community for services such as grocery shopping and delivery, meal preparation and delivery, prescription pickup and delivery, phone and/or virtual friendly visits. To register for services, or to offer help, call 211 or go to m.bc211.ca.
  • BC Virtual Mental Health – Enhanced virtual services will help all British Columbians with mental health needs arising from the COVID-19 pandemic with a focus on adults, youth and frontline healthcare workers. Find resources to help you navigate through this time here.

If you have any questions or need further resource information, please call or email the City of Port Coquitlam’s Access and Inclusion team at 604-927-7975 or accessinclusion@portcoquitlam.ca.

Media Releases

Public Health Information

For health-related concerns, please contact:

  • 811 (HealthLink BC)
  • Public Health Agency of Canada novel coronavirus telephone information line at: 1-833-784-4397
  • Your health-care provider or local public health office

For health information and updates please visit:

Contact

Tel 604.927.5411
Email info@portcoquitlam.ca