PORT COQUITLAM, BC – Mar. 18, 2020…The City of Port Coquitlam is waiving the March 31 penalty and extending the deadline for payment of 2020 utility bills in response to City facilities being closed to the public this week to help stop the spread of the coronavirus (COVID-19).

The City continues to monitor the situation and actions being taken by other levels of government and will consider extending the next due date of May 31 closer to the time.  

“In light of the circumstances and challenging situations many of our residents are facing, we felt this was the right thing to do to,” said Mayor Brad West. “We hope this will provide some relief and support to our residents who may be feeling financial hardship and other pressures.”  

Payments can be made through the following options:

• City Hall Letter Drop box located at front entrance doors for payments and correspondence. Receipts will be mailed or emailed upon request.
• Online or telephone banking – please use the five-digit account number when paying the utility bill. (If your bank requires an eight digit account number, add 101 to the beginning of your account number with no dashes or spaces).
• By mail to City Hall, 2580 Shaughnessy Street, Port Coquitlam, V3C 2A8.
• At most banks or any branch of a participating credit unions and trust companies.

City services continue to be available online at www.portcoquitlam.ca. 

By now all properties should have received their 2020 bills, which include charges for water and sewer services. Residents who have not received their bills by mail, should immediately contact the Tax Office at 604-927-5425 or email taxes@portcoquitlam.ca.

Homes with secondary suites in Port Coquitlam receive utility billings for both the main dwelling and the suite, to reflect the property’s actual consumption of those services.

If you qualify for an exemption, complete the secondary suite exemption application on the back of the notice and submit it to City Hall by email, in the City Hall Letter drop box, mail or fax to 604.927.5401. The application form is available at www.portcoquitlam.ca/utilities.

Utility bill discounts are available for seniors and people with disabilities on a limited income who meet certain criteria. The application form is available at www.portcoquitlam.ca/utilities.

Please submit the application form and 2018 CRA Notice of Assessment to City Hall by email, in the City Hall Letter drop box, mail or fax to 604.927.5401.

For any inquiries please contact the Port Coquitlam Tax Office at 604.927.5425 Monday to Friday during the hours from 8:30 a.m. to 4:30 p.m.or by email at taxes@portcoquitlam.ca.

Residents can also sign up for the City’s convenient prepayment plan to start saving for next year’s utility and property tax bills by making manageable monthly payments. There are no administrative charges. Visit www.portcoquitlam.ca/prepayment for more information.

Property owners can also go paperless and sign up for MyPortCoquitlam at my.portcoquitlam.ca to view and manage their city tax and utility bills online.

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MEDIA CONTACTS

Pardeep Purewal
Manager of Communications & Admin Services
City of Port Coquitlam
Tel 604.927.5335 Cel 604.218.0533
Email purewalp@portcoquitlam.ca