and  du ps  setLast Updated June 16, 2022

The Port Coquitlam Community Centre and Hyde Creek Recreation Centre weight rooms are open for drop-in visits at normal capacity and under the new Public Health Order guidelines. Please visit portcoquitlam.ca/register for more information and schedules.

General Drop-in and Program Guidelines:

• All current PHO guidelines are in place
• All participants require an account for drop-in and program create your account through portcoquitlam.ca/register
• Registration for registered drop-in activities open at 8 am 7 days in advance and close 60 mins prior to activity start time
• Participants may withdraw from a drop-in activity 24 hours prior to start time
• Cancellations can be made online (min 24 hours notice required), by phone at 604.927.PLAY (7529) or email recreation@portcoquitlam.ca
  • Note – Participants who do not attend a session without notice will be charged the cost of a single admission
• Late entry for group fitness classes will not be granted
• Registration, memberships and passes are non-transferable
• If you are feeling unwell, have any COVID-19 symptoms or are required to self-isolate, please stay home and complete the withdraw process from activities as required

Weight Room and Fitness Classes Guidelines:

Weight Room drop-in available at Port Coquitlam Community Centre and Hyde Creek Recreation Centre

• One City Day pass required for entry and can be purchased online at portcoquitlam.ca/register prior to arrival
• Pre-registration for drop-in fitness classes required online, in person or by calling 604.927.PLAY (7529) as space permits
• Participants for fitness classes are asked to arrive 10 minutes prior to scheduled start time for check in (latecomers will not be admitted). Registration will continue to be required
• Full schedule and hours are available at portcoquitlam.ca/register

Aquatic Programs:

Drop in public swim schedules and additional information available at portcoquitlam.ca/swimming

• A parent/guardian is required in the water for Starfish, Duck and Sea Turtle only
• Participants may only register for one swim lesson set (including performance enhancers)
• Participants currently enrolled in a swim lesson set may be added to one waitlist of same level
• Participants not currently enrolled in a lesson set can be added to multiple waitlists
• Participants must successfully complete a swim level prior to registering in the next level
• Additional swim class registrations will result in participant being withdrawn from additional registrations (refund policy in effect)
• Drop in during a public swim for an evaluation if you are unsure of your child’s level
• Lockers available for $1 – bring a loonie

Skate Programs:

Save your spot ahead of time and pre-register or drop in if spots are still available (maximum 100 participants per public skate)

Drop in public skate schedule and additional information available at portcoquitlam.ca/skating

• Each participant must be registered including tot (0 – 4yrs) and Super Senior (80+yrs) prior to public skate
• Rentals can be purchased at time of registration ($3.47 skate and $2.35 helmet)
• Registrations are non-transferable
• Participants must be 8yrs and older to skate on their own during public skate
• 11 years and under require a CSA approved helmet; strongly recommended for all skaters (bike helmets not permitted)
• Wheelchairs and strollers permitted on ice
• Participants may only register for one skate lesson set
• Participants currently enrolled in a skate lesson set may be added to one waitlist of same level
• Participants not currently enrolled in a lesson set can be added to multiple waitlists
• Participants must successfully complete a skate level prior to registering in the next level
• Additional skate lesson registrations will result in participant being withdrawn from additional registrations (refund policy in effect)
• Drop in during a public skate for an evaluation if you are unsure of your child’s level

Refunds / Withdrawals:

• Withdrawal from registered recreation programs will be pro-rated and charged a $5 administration fee for each individual activity withdrawal
• Participants may be eligible for a refund from a registered program, less the $5 admin fee, if withdrawal is requested prior to the start of the third class
• Participants may be eligible for a refund from a specialized, co-sponsored program or a camp, less the $5 admin fee, if withdrawal is requested seven days prior to start date and time
• Participants may withdraw from a registered drop-in activity up to 24 hours in advance without penalty online, by calling 604.927.PLAY (7529) or by emailing recreation@portcoquitlam.ca
• Customers who pre-registered for a drop-in activity but do not show up for the session will be charged one drop-in admission onto account – Payment required prior to future registrations
• Facility rentals cancellation requests will be considered if they are received 14 days in advance of the booked date.  Requests, less than 14 days in advance, will be considered on a case by case basis

Code of Conduct:

To provide a safe and welcoming environment we ask all guests, facility users and staff to:

1. Treat others with respect and dignity at all times.
2. Report inappropriate behaviour, safety concerns, broken equipment or facility damage to staff immediately.

Violations to the Code of Conduct may result in the loss of facility privileges. To further review our Code of Contact, click here.