Last Updated December 23, 2021
A “hybrid model” is in place for recreation program admissions. This allows participants to continue to book time slots in advance for pre-registered drop-in programs including aqua-fit and fitness classes as well as drop in if spots are still available. Pre-registration is not required for the weight room or public swimming.
General Drop-in and Program Guidelines:
- Accounts required for all admissions and drop-in programs – create you account at portcoquitlam.ca/register
- One City Day Pass can be purchased online at portcoquitlam.ca/register prior to arrival and scanned at entry (printed receipt or on phone accepted)
- Registration for registered drop-in programs open one week in advance at 8 am and close 60 mins prior to activity start time
- Participants may withdraw from a drop-in activity 24 hours prior to start time
- Cancellations can be made online (min 24 hours notice required), by phone at 604.927.PLAY (7529) or email recreation@portcoquitlam.ca
- Note – Participants who do not attend a session without cancelling in advance will be charged the cost of a single admission
- Participants may withdraw from a registered program up to 48 hours notice prior to activity start time
- Latecomers will be not admitted into registered programs
- Face masks are required inside all indoor facilities for people 5 years and older
- If you are feeling unwell or have any COVID-19 symptoms do not enter the facility
Vaccine Passport Information:
Proof of double vaccination using the BC Vaccine Card and photo ID will be required for those 12 years and older participating in the following:
The PHO order requires proof of double vaccination for:
- Indoor fitness classes and weight rooms (12 and older)
- Sport activities and arena sports (22 and older)
- Indoor skating rinks (12 and older. Registered child and youth lessons are excluded)
- Swimming (12 and older. i.e. Public Swim, Aqua fit, Lane Swim)
- All recreation programs except for people under 12 years of age or people 12 to 21 years of age participating in a program for children or youth
- Volunteers (12 and older), including coaches and referees, assisting with child or youth sport or programs
- Parents and caregivers participating in a program with their child
- All spectators including those watching preschool, children and youth programs including ice skating lessons, swimming and hockey programs (applies to groups of any size)
At this time, proof of vaccination is not required to participate in:
- Sport activities for age 21 or younger
- Terry Fox Library – all ages
- Recreational programs or activities with less than 50 participants other than those indicated above
- Non-recreation civic facilities such as City Hall and Annex, Public Works and Fire Halls
The health order directs that only the B.C. Vaccine Card can be accepted, either on a phone or a printed version. Patrons must show valid government issued photo identification. Patrons unable to provide the required documentation will not be allowed to participate or spectate in these recreation programs.
Terry Fox Library staff are available to help residents apply for their BC Vaccine Card.
If you plan to participate in one of our indoor fitness or sport programs or to spectate, please arrive early to allow time for the check-in process. We kindly ask for your patience and understanding as we all adjust to these requirements. Residents are reminded that masks are required for people age 5 and up at all indoor City of Port Coquitlam facilities, regardless of vaccination status. Masks may be removed temporarily when engaged in physical activities.
For questions, please email Recreation at recreation@portcoquitlam.ca or call 604-927.7529(PLAY). The procedures for checking vaccine cards and identification will be updated as needed to reflect any changes made to the order by the Provincial Health Officer.
Physical distancing is not required but recommended for individuals participating in physical activities.
These new orders will not have an impact in other civic facilities such as City Hall, Public Works, City Hall (Annex) and the Fire Halls where masks continue to be required in all indoor City facilities when not engaged in physical activity.
Weight Room and Fitness Classes Guidelines:
Weight Room drop-in available at Port Coquitlam Community Centre and Hyde Creek Recreation Centre
- One City Day pass required for entry and can be purchased online at portcoquitlam.ca/register prior to arrival
- Pre-registration for drop-in fitness classes required online, in person or by calling 604.927.PLAY (7529) as space permits
- Participants for fitness classes are asked to arrive 10 minutes prior to scheduled start time for check in (latecomers will not be admitted). Registration will continue to be required
- Full schedule and hours are available at portcoquitlam.ca/fitness
Aquatic Programs:
Drop in public swim schedules available at portcoquitlam.ca/swimming
- Lockers available for $1 – bring a loonie
- A parent/guardian is required in the water for Starfish, Duck and Sea Turtle only
- Participants may only register for one swim lesson set at a time (including performance enhancers).
- Participants must successfully complete a swim level prior to registering in the next level – additional swim class registrations will be cancelled
- Spectators must show proof of vaccination during lesson, in change rooms and public swim times
- For more information visit portcoquitlam.ca/swimming
Public Skates:
New: Pre-registration now open for public skates – save your spot ahead of time or drop in if spots are still available (maximum 100 participants per public skate)
Create or login into your account to pre-register for public skate in advance at portcoquitlam.ca/register or call 604.927.PLAY (7529) for assistance
- Ensure each participant is registered including tot (0 – 4yrs) and Super Senior (80+yrs)
- Rentals can be purchased at time of registration ($3.47 skate and $2.35 helmet)
- Registrations are non-transferable
- Participants must be 8yrs and older to skate on their own
- 11 years and under require a CSA approved helmet; strongly recommended for all skaters (bike helmets not permitted)
- Wheelchairs and strollers permitted on ice
- Spectators must show proof of vaccination during lesson and public skate times
For more information, to view the schedule and to review check in process visit: portcoquitlam.ca/skating
Refunds / Withdrawals:
- $5 withdrawal / cancellation fee waived during COVID-19
- Customers who pre-registered but do not show up for a session will be charged one drop-in admission onto account – Payment required prior to future registrations
- Participants may withdraw from a registered activity with up to 48 hours notice and from camps with seven days notice prior to start date and time
- Participants may withdraw from their registered drop-in activity up to 24 hours in advance without penalty online, by calling 604.927.PLAY (7529) or by emailing recreation@portcoquitlam.ca
- Rental cancellations require 24 hours notice
Code of Conduct:
To provide a safe and welcoming environment we ask all guests, facility users and staff to:
1. Treat others with respect and dignity at all times.
2. Report inappropriate behaviour, safety concerns, broken equipment or facility damage to staff immediately.
Violations to the Code of Conduct may result in the loss of facility privileges. To further review our Code of Contact, click here.
