Large Item Pick-Up

Our Large Item Pick-Up Program helps reduce illegal dumping and ensures discarded items are disposed of properly. Per calendar year, each qualifying household is allotted 2 free curbside pick-ups of 3 items maximum OR 1 free curbside pick-up of 4-6 items. This program is available to household owners that receive City waste services and pay the garbage fee on their property tax bills.

 Before submitting a pick-up request via the online form below, please read all the information on qualifications, scheduling your pick-up, and accepted items.

Qualifications

To qualify for large item pick-up, the following criteria must be met:

  • A solid waste levy must be paid on the residence's property tax bill.
  • You must be the property owner or have approval from the property owner.
    • If you rent, contact your landlord and have them email [email protected] or call 604.927.5324 to confirm permission to use the large item pick-up program for their residence.

Scheduling Your Pick-Up

To schedule your large item pick-up:

  • Ensure you qualify for the program.
  • Submit the online form below.
  • Wait for email confirmation from the City (within 2-5 business days). Please check your spam folder.
  • Do not place your items in front of your residence until your actual pick-up date (which would be confirmed after you submit your request). Anything left out prior to the confirmed date would be considered illegal dumping and can lead to a fine.
  • Once given a pick-up date, prepare items based on the criteria (eg. mattresses need to be plastic wrapped) and place your large item for pick-up at 7am on the scheduled day you are given. The City will confirm your pick-up date at least one day prior.
  • Any requests that come in two weeks prior to the end of the year will be counted as your next year’s allotment
  • Pick-ups will typically be scheduled 2-5 business days after submission. Please note pick-ups can only be scheduled up to 2 weeks in advance.

Accepted Items

Please review what's accepted and what's not accepted before booking your pick-up.

Book Your Pick-Up

Thank you for requesting a Large Item Pick-Up! Please note: Your pick-up is not confirmed at this time. Our Large Item Pick Up clerk will be in contact with you within 2-5 business days to discuss a pick up date. It is very important that you do not leave your items out prior.

If you have any questions about this form, contact us via email at [email protected] or by phone at 604.927.5324.

Please note: If you rent, homeowner permission must be provided to use the Large Item Pick-Up Program. This form cannot be submitted on a landlord's behalf — please submit your own first and last name, and have your landlord contact us via email at [email protected] or by phone at 604.927.5324 to confirm permission.
Preferred method of contact
Select preferred (but not guaranteed) pick-up days (Monday-Friday):
Total number of items to be picked up?
Every calendar year, each qualifying household is entitled to 2 pick-ups of 3 items max or 1 pick-up of 4-6 items.
Items to be picked up:
Example: 2 tables and 1 couch
Is this the first time you have used this service?

Personal information entered on this form is collected under the authority of Section 26(c) of the Freedom of Information and Protection of Privacy Act (FOIPPA) for the purposes of processing your input. If you have any questions or concerns about the collection of this information, please contact the City’s Records and FOIPPA Administrator at 604.927.5250 or [email protected].

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