Snow Removal & Ice Control

We maintain 202km of road to reduce the hazards of ice and snow conditions for motorists and pedestrians. Our Public Works crews rely on weather forecasts, automated in-pavement temperature and moisture sensors, and visual inspections to activate the City’s snow and ice removal program. The first response is with brine trucks, which deposit a de-icing water-salt solution that sticks to the roads better and is more environmentally-friendly than dry salt.

Report Snow or Ice Concerns

If you have concerns about snow or ice conditions in your area, please report it. Please provide as many details as possible, including the exact address or detailed location description. Please note that the City follows a snow removal priority system. We appreciate your patience and will address your concern as soon as possible.

Report Concerns

 Snowplow Tracker

With winter storms expected this season, the City is ready to respond to adverse weather conditions and is reminding residents to take necessary precautions to stay safe and prepared for snow, heavy rain, wind, and potential power outages.

The City is among the first municipalities in Canada to introduce an innovative Snowplow Tracker, powered by a uniquely designed telematics system for winter operations. This advanced technology optimizes performance during winter storms and provides valuable data to improve operational efficiency.

Snow Removal Priorities

 

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First Priority

  • Arterial roads and main routes
  • Steep hills
  • School zones (along steep hills)

Second Priority

  • Bus routes
  • School zones (flat areas)
  • Collector roads

Third Priority

  • Residential streets leading to subdivisions
  • Industrial side streets

More Information