Ticket Dispute Form

Pay your parking ticket online, by phone, mail or in person, or learn how to dispute a ticket.

Once you pay your parking ticket, you can no longer dispute it. All disputes must be submitted online (below) within 30 days of the issuance of the ticket.

Disputes can only be filed online and not in person. You can also print the form and mail it to Bylaw Services, 2580 Shaughnessy Street, Port Coquitlam, BC V3C2A8.

 

Process for Ticket Disputes

  • A person must submit a dispute form within 30 days of the ticket being issued.
  • The ticket will then be sent to a screening Officer for review.
  • The Officer will review the ticket dispute and discuss with issuing Officer. The Screening Officer will them contact the disputant with a decision in writing generally within a week.
  • The disputant will be notified that either the ticket is cancelled or that the ticket stands.
  • If the ticket is upheld then the disputant may pay the discounted amount or request that it be moved forward to an adjudication.
  • There is a $25 fee for adjudication in addition to the full amount of the ticket if upheld by the adjudicator.
  • Adjudications are held approximately 2 or 3 times a year depending on dispute volumes. Disputants may attend in person, via phone conference, or submit their disputes in writing.
  • Adjudicators are appointed by the Province and will determine if a violation has occurred or not.
Adjudication Process

The adjudication process may take months to finalize. Once you apply for an adjudication hearing, you can only cancel your application by paying your violation notice at any point before the hearing.

Please note:

  • The adjudicator has no authority to lower the penalty amount.
  • A $25 administration fee is charged in addition to your ticket if upheld.
  • You must submit a separate application for each violation notice you choose to dispute.
  • If you’ve paid the bylaw violation notice, it can’t be taken to adjudication.

How the adjudication process works

  • A screening officer will review your ticket details and will contact you to discuss your application for adjudication. If the screener cancels your ticket, the adjudication process will not continue.
  • An adjudication coordinator will mail you the date and time for your hearing. The City will present evidence at your adjudication hearing, including photos provided by the issuing officer.
  • The City’s evidence package will be sent to you before the hearing for your review.

Presenting your evidence

You can present your evidence in person, in writing or via phone for the adjudicator to consider.

  • The adjudicator only decides whether or not you violated the bylaw as reported by the officer.
  • The adjudicator will not consider personal circumstances.
  • Adjudication hearings are open to the public.

Pay violation notice

If you choose not to dispute your ticket, here are the payment options: 

By mail:

Send cheque or money order to:
City of Port Coquitlam – Tax Office (Violation Payment)
2580 Shaughnessy Street, Port Coquitlam, BC V3C 2A8

In-person:

Pay by cash, cheque, credit card or debit:
City Hall Cashier – Front Counter
2580 Shaughnessy Street, Port Coquitlam, BC V3C 2A8
Monday-Friday, 8:30 am-4:30 pm

After-hours drop box:

Drop off payments by cheque or money order only in the City Hall main building collection box at the front entrances.

Please note: Reduced penalty for tickets (not all) if you pay within 30 days of the notice. Full penalty applies if you pay after 30 days.

Contact

Bylaw Services Office
Tel 604.927.5440
Email bylawservices@portcoquitlam.ca

Location and Mailing Address

1st Floor, City Hall
2580 Shaughnessy Street
Port Coquitlam BC  V3C 2A8

Business Hours: 8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)