City Departments

City services in Port Coquitlam are provided by seven departments and a contract service (RCMP).

Visit the City Services section for information about specific services.

CITIZENS OF PORT COQUITLAM

(Residents, Property Owners, Businesses)

Office of the Chief Administrative Officer

The Chief Administrative Officer provides organizational leadership to all City staff.

Chief Administrative Officer: Kristen Dixon, P.Eng, MBA

Key Responsibilities

  • Direct and coordinate the activities of all departments
  • Assist Council to establish the City’s vision, plans and priorities
  • Oversee the development of revenue-generation initiatives and other strategic projects
  • Oversee the implementation of the City’s vision, plans and priorities by:
  • Ensuring effective policies are in place and adhered to
  • Providing leadership that enables an engaged and productive municipal workforce
Kristen Dixon Biography

Kristen Dixon has been part of the senior management team at the City of Port Coquitlam for four years and brings 13 years of progressive municipal government experience to her new role as the city’s Chief Administrative Officer. She has thorough knowledge of all facets of municipal operations, specializing in engineering, public works, planning and development, and financial management.

Her work and experience in her current position as Director of Engineering & Public Works included:

  • Providing overall management and leadership to Engineering & Public Works Department.
  • Managing annual department budgets exceeding $27 million as well as the capital program.
  • Leading the planning and construction of the new $132 million Community Recreation Complex.
  • Providing professional advice to Council and implementing Council’s strategic direction and priorities.
  • Serving as acting CAO.
  • Working with the Finance Department to re-design the city’s annual budget documents and business planning processes, including developing the new capital plan.
  • Representing the city on the bargaining committee and labour management committee.
  • Being a key player in preparing and negotiating a servicing agreement with the Kwikwetlem First Nations.
  • Developing and implementing continuous improvement assessments (in-depth service reviews).
  • Serving as alternate Emergency Operations Centre Director and Operations Chief.
  • Representing the City at the Regional Engineering Advisory Committee.

Prior to Port Coquitlam, Dixon worked with the City of Kamloops as the Streets and Capital Projects Manager for four years. 

Dixon received a Master of Business Administration degree in 2009 from the University of British Columbia and a Civil Engineering degree from the University of Alberta in 2005.

Dixon lives in Port Coquitlam with her husband Kim and enjoys exploring trails, parks and rivers with their dog Sophie.

    Contact Info

    Kristen Dixon
    Chief Administrative Officer
    Tel 604.927.5410
    Email dixonk@portcoquitlam.ca

    Location and Mailing Address
    3rd floor, City Hall
    2580 Shaughnessy Street
    Port Coquitlam BC  V3C 2A8

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Corporate Support

    Corporate Support brings together services and functions that support the organization as a whole.

    Director: Robin Wishart

    Divisions and Contact Info

    Bylaw Services

    Bylaw enforcement | Business licences | Animal/vector control | Community policing administration

    Contact:

    Bylaw Enforcement: Tel 604.927.5440
    Business Licences: Tel 604.927.5238
    Email: bylawservices@portcoquitlam.ca

    Location and Mailing Address
    Main floor, City Hall
    2580 Shaughnessy Street
    Port Coquitlam BC  V3C 2A8

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Communications & Administrative Services

    Communications | Media relations | City Hall reception | Website/social media content

    Contact:
    Pardeep Purewal, Manager
    Tel: 604.927.5335
    Email: purewalp@portcoquitlam.ca

    Location and Mailing Address
    3rd, City Hall
    2580 Shaughnessy Street
    Port Coquitlam BC  V3C 2A8

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Corporate Office (City Clerk)

    Council meetings | Bylaw administration | Freedom of Information requests | Elections | City lands

    Contact:
    Corporate Officer
    Tel  604.927.5421
    Email corporateoffice@portcoquitlam.ca

    Location and Mailing Address
    2nd floor, City Hall
    2580 Shaughnessy Street
    Port Coquitlam BC  V3C 2A8

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Information Services

    City technology | Website technical issues | Online services

    Contact:
    Robin Wishart, Manager
    Tel 604.927.5302
    Email wishartr@portcoquitlam.ca 

    Location and Mailing Address
    2nd Floor, City Hall
    2580 Shaughnessy Street
    Port Coquitlam BC  V3C 2A8

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Development Services

    Development Services guides the growth and development of the community.

    Director: Laura Lee Richard, MCIP

    Divisions and Contact Info

    Building Division

    Building permits | Building and plumbing inspections

    Contact:
    Tel 604.927.5444
    Inspection Request 604.927.5445 (inspections requests received prior to 3 pm will be scheduled for the next business day)
    Online inspection request form
    Email building@portcoquitlam.ca

    All Building and Plumbing Inspectors are available for phone calls and to answer questions at the Building Division counter from 8:30-9:30 am and 3-3:45 pm Monday to Friday.

    Location and Mailing Address
    City Hall Annex (Above the Bank of Montreal)
    200-2564 Shaughnessy St
    Port Coquitlam BC  V3C 3G4

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Development Engineering

    Subdivision applications | Development-related utility works | Land development bylaws

    Contact:
    Tel 604.927.5420
    Email developmentengineering@porcoquitlam.ca

    Location and Mailing Address
    City Hall Annex (Above the Bank of Montreal)
    200-2564 Shaughnessy St
    Port Coquitlam BC  V3C 3G4

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Planning

    Land use and development | Economic development | Heritage

    Contact:
    Tel 604.927.5442
    Email planning@portcoquitlam.ca

    Location and Mailing Address
    City Hall Annex (Above the Bank of Montreal)
    200-2564 Shaughnessy St
    Port Coquitlam BC  V3C 3G4

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Engineering &
    Public Works

    Engineering & Public Works provides and maintains essential municipal services and infrastructure.

    Director: Forrest Smith

    Key Services

    Divisions and Contact Info

    Administration

    General inquiries

    Contact:
    Tel  604.927.5420
    Email engineering@portcoquitlam.ca

    Location and Mailing Address
    City Hall Annex (Above the Bank of Montreal)
    200-2564 Shaughnessy St
    Port Coquitlam BC  V3C 3G4

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Capital Projects

    Carry out City infrastructure projects (roads, parks, buildings etc.)

    Contact:
    Tel  604.927.5420
    Email engineering@portcoquitlam.ca

    Location and Mailing Address
    City Hall Annex (Above the Bank of Montreal)
    200-2564 Shaughnessy St
    Port Coquitlam BC  V3C 3G4

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Infrastructure Planning

    Plan City infrastructure | Traffic management | PoCoMAP  

    Contact:
    Tel 604.927.5420
    Email engineering@portcoquitlam.ca

    Location and Mailing Address
    City Hall Annex (Above the Bank of Montreal)
    200-2564 Shaughnessy St
    Port Coquitlam BC  V3C 3G4

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Public Works

    Waste collection | Sewer/water system | Drainage/flooding | Parks | Fleet | Roads/sidewalks | Illegal dumping

    Contact:
    Tel 604.927.5496
    Emergency After Hours Tel 604.543.6700
    Email publicworks@portcoquitlam.ca

    Location and Mailing Address
    1737 Broadway Street
    Port Coquitlam BC  V3C 2M9

    Business Hours
    7:00 am to 3:30 pm, Monday to Friday (excluding statutory holidays)

    Finance

    Finance provides financial services to citizens, City departments and City Council.

    Director: Karen Grommada, CPA, CMA

    Contact Info

    Taxes
    Tel  604.927.5425
    Email  taxes@portcoquitlam.ca

    Purchasing
    Tel.  604.927.5232
    Email purchasing@portcoquitlam.ca

    Budgets
    Tel 604.927.5280
    Email budget@portcoquitlam.ca

    Location and Mailing Address

    First Floor, City Hall
    2580 Shaughnessy Street
    Port Coquitlam BC  V3C 2A8

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Divisions and Contact Info

    Administration

    General inquiries

    Contact:
    Emergencies (24/7) 911
    Tel 604.927.5466
    Email  fire@portcoquitlam.ca

    Location and Mailing Address
    #1 Fire Hall
    1725 Broadway Street
    Port Coquitlam, BC V3C 2M9

    Business Hours
    Administration Office
    8:00 am to 4:00 pm, Monday to Friday (excluding statutory holidays)

    Emergency Preparedness

    City Emergency Program | Emergency Preparedness Resources, Courses and Volunteers

    Contact:
    Port Coquitlam Emergency Preparedness Office
    Tel  604.927.5466
    Email  fire@portcoquitlam.ca

    Location and Mailing Address
    #1 Fire Hall
    1725 Broadway Street
    Port Coquitlam, BC V3C 2M9

    Business Hours
    Administration Office
    8:00 am to 4:00 pm, Monday to Friday (excluding statutory holidays)

    Fire Suppression

    Emergency response

    #1 Fire Hall (Southside)

    Emergencies (24/7) 911
    Tel 604.927.5466 (Administration)
    Tel 604.927.5468 (Captain’s Office)
    Email  fire@portcoquitlam.ca

    Location and Mailing Address
    #1 Fire Hall
    1725 Broadway Street
    Port Coquitlam, BC V3C 2M9

    #2 Fire Hall (Northside)

    Emergencies (24/7) 911
    Tel 604-927-5173 (Captain’s Office)
    Email  fire@portcoquitlam.ca

    Location and Mailing Address
    #2 Fire Hall
    3196 Toronto Street
    Port Coquitlam BC V3B 5K3

    Training

    Firefighter training | Live Fire Training Building

    Contact:
    Tel 604.927.5466
    Email  fire@portcoquitlam.ca

    Location and Mailing Address
    #1 Fire Hall
    1725 Broadway Street
    Port Coquitlam, BC V3C 2M9

    Business Hours
    Administration Office
    8:00 am to 4:00 pm, Monday to Friday (excluding statutory holidays)

    Protective Services & Public Education

    Fire safety planning | Inspections | Public outreach

    Contact:p
    Tel 604.927.5466
    Email  fire@portcoquitlam.ca

    Location and Mailing Address
    #1 Fire Hall
    1725 Broadway Street
    Port Coquitlam, BC V3C 2M9

    Business Hours
    Administration Office
    8:00 am to 4:00 pm, Monday to Friday (excluding statutory holidays)

    Human Resources

    Human Resources provides specialized advice and assistance in all facets of people management, including employee engagement, recruitment, succession planning, labour relations, health and safety, training and compensation.

    Director: Steve Traviss, CPHR

    Contact info

    Please note that we do not accept unsolicited applications or resumes. View current postings.

    Contact:
    Steve Traviss, Director of Human Resources
    Tel 604.927.5435
    Email sTraviss@portcoquitlam.ca

    Jaime Cobble, HR Assistant
    Tel 604.927.5417
    Email cobblej@portcoquitlam.ca

    Location and Mailing Address
    2nd Floor, City Hall
    2580 Shaughnessy Street
    Port Coquitlam BC  V3C 2A8

    Business Hours
    8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays)

    Divisions and Contact Info

    Community Services

    Program registration | Facility and field rentals | Subsidies | Grant programs

    Program registration
    Tel 604.927.PLAY (7529)
    www.experienceit.ca

    Other inquiries
    Tel 604.927.7900
    Email recreation@portcoquitlam.ca

    Location and Mailing Address
    Leigh Square Community Arts Village
    #200-2253 Leigh Square Place
    Port Coquitlam BC V3C 3B8

    Hours of Business
    8:30 am to 4:30 pm Monday to Friday (excluding statutory holidays)

    Facility Services

    City asset management | Energy management | Building security

    Contact
    Tel 604.927.7900
    Email recreation@portcoquitlam.ca

    Location and Mailing Address
    Leigh Square Community Arts Village
    #200-2253 Leigh Square Place
    Port Coquitlam BC V3C 3B8

    Hours of Business
    8:30 am to 4:30 pm Monday to Friday (excluding statutory holidays)

    Recreation Services

    Recreation and arts programs and facilities | Civic events

    Contact
    Tel 604.927.7900
    Email recreation@portcoquitlam.ca

    Location and Mailing Address
    Leigh Square Community Arts Village
    #200-2253 Leigh Square Place
    Port Coquitlam BC V3C 3B8

    Hours of Business
    8:30 am to 4:30 pm Monday to Friday (excluding statutory holidays)

    Volunteering

    Contact
    Deanna Hall, Program Coordinator – Volunteer Services
    Phone: 604.927.7906
    Email: volunteer@portcoquitlam.ca
    Webpage: www.portcoquitlam.ca/volunteer

    Location and Mailing Address
    Leigh Square Community Arts Village
    #200-2253 Leigh Square Place
    Port Coquitlam BC V3C 3B8

    Hours of Business
    8:30 am to 4:30 pm Monday to Friday (excluding statutory holidays)

    RCMP (Contracted Service)

    Coquitlam RCMP provides policing services on a contract basis and serves more than 200,000 residents across Anmore, Belcarra, Coquitlam and Port Coquitlam.

    Officer-in-Charge: Superintendent Sean Maloney

    Contact Info

    Contact:
    Emergencies (24/7) 911

    Coquitlam/Port Coquitlam RCMP Detachment
    Tel 604.945.1550 (Non-emergency)

    Location and Mailing Address

    Front Office:

    8 am to 8 pm, Monday to Friday
    8 am to 4 pm, Saturday
    10 am to 4 pm, Sundays and holidays

    Community Policing/Victim Services Hours
: 8 am to 4 pm, Monday to Friday