Service Requests and Comments
We take great pride in providing quality customer service to our community.
Use the form below to report non-emergencyproblems with City services and bylaws.
- Fires/smoke, medical or police matters – 9-1-1.
- Emergencies relating to sewer, water, streets or lanes – Office hours: 604.927.5496 or 604.927.5488. After hours: 604.543.6700.
- Other emergency contacts
Bylaw Infractions and Complaints
Animal control, noise, parking and other bylaw complaints can be reported on the form below.
Go to Reporting a Bylaw Complaint page for other reporting options and information.
Please Note: Submissions to this form are only monitored from 8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays).